Terms of Service

1. Who we are

Rollup is a website service from Co-Chair Solutions (“we”, “us”). Contact: {{CONTACT_EMAIL}}. Postal address: {{POSTAL_ADDRESS}}.

2. What the service is

Rollup builds and hosts a website for your self-storage facility and gives you a private page to edit it.

Rollup is a website service only. It is not a reservation, payment or property-management system, and it does not answer phone calls or texts. You stay responsible for your own rentals, leases and payment collection.

3. Who may sign up

You may sign up only if you are authorized to act for a self-storage facility in the United States or Canada. When you sign up, you confirm that you are.

4. Previews

Before you sign up, we may build a private preview of your facility’s website from public information. A preview is not published and is not an agreement. Nothing is charged until you sign up.

5. Price, free days and renewal

• The price is $49.95 a month or $499 a year. US dollars for facilities in the United States, Canadian dollars for facilities in Canada, plus any applicable taxes. You choose monthly or yearly when you sign up.
• The first 30 days are free. We take a card at sign-up, through Stripe, and do not charge it during those 30 days.
• Billing starts on day 31 and renews until cancelled. Each renewal charges the price you chose for the next month or year.
• If a payment fails, Stripe may try again. If payment still does not go through, we may pause your site.
• We may change our prices. We will give you at least 30 days’ notice by email before a change reaches you.

Payments are handled by Stripe under Stripe’s own terms. We do not see or store your full card number.

6. Cancelling

• You may cancel at any time, from the edit page (“Manage billing or cancel”) or by the link in any email from us.
• If you cancel before day 31, you are not charged.
• When your subscription ends, we pause your site.
• If you ask within 30 days after you cancel, we will send you the facility information you gave us.

7. Your information and its accuracy

You are responsible for what you enter or approve on your site, including unit sizes, prices, hours, phone number, address and links, and for keeping it current.

A preview is built from public information and may be out of date or wrong. Check it before you sign up.

Your site does not change your lease terms with your tenants. If the site and a lease disagree, the lease governs.

You keep ownership of the information you provide. We keep ownership of the Rollup software, templates and designs. You give us permission to use your information to build and run your site.

8. Acceptable use

Do not publish anything false, misleading, discriminatory or unlawful on your site. Do not copy, scrape or resell the Rollup software or templates. Keep your edit link private, because anyone who has it can change your site.

9. Availability

We aim to keep your site available, but we do not promise a specific uptime and we do not pay service credits. We rely on outside hosting and payment providers. If your site is down for a long time because of us, your only remedy is a pro-rated credit for the time affected.

10. Limits on our liability

To the fullest extent the law allows, neither of us is liable to the other for indirect, incidental, special or consequential damages, or for lost profits or revenue. Our total liability for any claim is limited to the fees you paid us in the 3 months before the event that gave rise to the claim. Nothing here limits liability that the law does not allow us to limit.

11. Claims by others

You agree to cover claims that arise from information you gave us that was false or that you had no right to use, or from your breach of these terms. We agree to cover claims that the Rollup software or templates, as delivered, infringe someone’s intellectual property rights.

12. Disputes and governing law

These terms are governed by the laws of British Columbia, Canada. Before either of us starts a legal proceeding, we will try in good faith for 30 days to resolve the dispute directly. If that fails, the dispute goes to the courts of British Columbia.

13. Changes to these terms

We may update these terms. We will give you at least 30 days’ notice of a material change, by email to the address on file. If you do not accept a change, you may cancel before it takes effect.

14. The rest

These terms, with your plan and any order confirmation, are the whole agreement between us about the service. You may not assign them without our consent. If part of them is found unenforceable, the rest stays in effect.

See also our privacy policy and the pricing page.